Start with how you would buy and get service. Then confirm any optional program and the exact underwriting company named on the proposal before you compare the price.
Check these facts: The General: company history and underwriting notice (opens in a new tab) · The General: quote and policy-service entry points (opens in a new tab) · The General: contact and claims directory (opens in a new tab) · AM Best: Sentry Insurance Company profile (opens in a new tab)
Before you request a price
Check how The General sells and services a policy
Open the company's own pages to confirm how you can buy, get service and use any optional program. These links help you verify the offer; they do not signal an endorsement or quote partnership.
Start with the quote route
The General presents online and phone quote entry points. Save the complete returned proposal rather than treating a first payment or marketing message as the policy.
Map service and claims contacts
The official contact directory separates customer service, payments and claims paths. Check the route that would apply once the policy is active.
Resolve the underwriting company
The General states that coverages are underwritten by Sentry group members. Match the exact company on the proposal to the correct financial-strength record.
Confirm who issues the policy
Follow the name from the brand to the legal insurer
Decision worksheet
Questions to answer before choosing The General
Put the answer beside the proposal—not in a separate note—so it remains attached to the limits, deductibles, drivers and effective date being compared.
Which Sentry group member is named as the underwriter?
The General's underwriting notice and the AM Best record have to be matched to the legal entity on the proposal.
Verify: The General: company history and underwriting notice (opens in a new tab) · AM Best: Sentry Insurance Company profile (opens in a new tab)
What is the full payment schedule for the term?
The first payment does not identify every installment or fee; preserve the complete returned proposal for comparison.
Verify: The General: quote and policy-service entry points (opens in a new tab)
Which service route handles billing and which handles claims?
The official contact page separates these paths, so a shopper can map the post-purchase workflow before choosing.
Verify: The General: contact and claims directory (opens in a new tab)
Do the coverage form and plan match the competing proposal?
The General says offerings and plans vary; matching labels alone is not enough when limits, deductibles or forms differ.
Verify: The General: quote and policy-service entry points (opens in a new tab) · The General: company history and underwriting notice (opens in a new tab)
Check availability at your address
A national company profile cannot establish that a product, program or filing is available at one address. Start with the all-state car insurance directory, review the rules where the vehicle is garaged, and then ask The General to confirm the exact product and underwriting company on the proposal.
To compare this company with another insurer, return to the company reviews. Keep the drivers, vehicles, limits, deductibles and effective date identical across proposals.
Check the facts
Company records used on this page
Reviewed August 2026. First-party links document the company, shopping paths, service routes and programs. AM Best links identify a named company or rating unit; they are not price or service scores.
- CompanyThe General: company history and underwriting notice (opens in a new tab)
First-party history, Sentry relationship and current underwriting disclosure.
- Shopping and serviceThe General: quote and policy-service entry points (opens in a new tab)
First-party online quote, phone and MyPolicy entry points, plus underwriting and product-variation disclosures.
- Shopping and serviceThe General: contact and claims directory (opens in a new tab)
First-party customer service, claims, payment and contact paths.
- Financial strengthAM Best: Sentry Insurance Company profile (opens in a new tab)
The General identifies Sentry group members as underwriters; confirm the company named on the policy.
Financial-strength ratings are opinions about an insurer's ability to meet ongoing obligations. Confirm the current rating and the exact underwriting company named on a quote or policy.
The General comparison questions
ShowMyRates is an independent comparison service and is not affiliated with, endorsed by, or sponsored by The General. Official company links are provided for research and do not identify quote partners or personalized matches. Company names and marks belong to their respective owners. See our editorial policy.